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We make life easier through technology

G2C (Government to Citizen) is a term that refers to the relationships between organizations (subjects) of public administration and a citizen(s).


Electronic governance or

Electronic governance or e-governance is the application of information and communication technology (ICT) for delivering government services, exchange of information, communication transactions, integration of various stand-alone systems and services between government-to-citizen (G2C), government-to-business (G2B), government-to-government (G2G), government-to-employees (G2E) as well as back-office processes and interactions within the entire government framework.

Through e-governance, government services are made available to citizens in a convenient, efficient, and transparent manner. The three main target groups that can be distinguished in governance concepts are government, citizens, and businesses/interest groups. In e-governance, there are no distinct boundaries.

We provide high quality and cost effective services

The goal of G2C is to provide one-stop, online access to information and services to individuals. Citizens should be able to find and access what they need quickly and easily.

The category of e-government that focuses on interactions between government and citizens to support transactions such as tax payment, licenses, and obtaining passports.

G2C Concept

G2C interactions can allow citizens to be more informed about government laws, regulations, policies, and services.

What is G2C (Government to Citizen)

G2C (Government to Citizen) is a term that refers to the relationships between organizations (subjects) of public administration and a citizen(s).

The designation can be used for any relationship between the subject of public administration and the citizen, most often it is used as one of the basic relationship within e-Government models.

The initiative comes from a federal organization (public administration) and citizens are the target group.

What is concept G2C in practice for?

G2C concept is used for expressing the relationship between public administration and citizens. The relationship may refer the demand for information from the citizen in any life situation or a transfer of an official document to the citizen.

The abbreviation is usually used to refer to the ICT solution that converts such communication to the electronic form or to describe a solution that simplifies the communication between public administration and citizens (e.g. office website or public service catalog).